How to present Customer Service on a resume
When seeking a customer service job, it’s essential to highlight your relevant expertise and experiences on your resume. A well-written resume can make an enormous difference in getting the job that you desire. In Pro Resume Writers Canberra, we specialize in providing resume writing services to assist you in standing out your competition. In this article, we’ll go over tips on how to describe the customer service aspect of your resume.
- Use action verbs: When you are describing your customer experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate that you’ve been actively involved in customer service and have seen results.
- Include specific job duties and responsibilities: Be specific in describing your customer service experience. Instead of using the phrase "worked in customer service,"" you should say "managed the customer service representatives and handled customer complaints."
- Use metrics: Provide relevant metrics , such as customer satisfaction rates to demonstrate your impact. For example, "increased customer satisfaction by 15% by using effective method of problem-solving."
- Make your resume more tailored: Customize your resume to the specific customer service position you’re applying for. Highlight your skills and experiences that are most relevant to the position.
- Ask for professional help and proofread You should proofread your resume prior to submitting it to ensure that it’s not erroneous. If you need assistance, consider seeking professional help at Pro Resume Writers Canberra.
By following these tips, you can create a resume for customer service that effectively highlights your relevant work experience as well as your skills. Remember to tailor your resume to the specific job you’re applying to and make sure you proofread it prior to submitting it. Pro Resume Writers Canberra can also assist you in creating an effective resume that showcases your skills and experience.
